This report will be of interest to transit system managers responsible for implementing new technologies. It will also be useful to other members of new technology procurement teams, representing operations, maintenance, human resources, legal, finance, and training departments. Cognitive task analysis was used to design a simulation game that allows managers to rapidly acquire the decision skills needed for identifying the necessary training for new technologies. The game developed is designed to provide simulated experience in making key decisions regarding training during the implementation of new technologies. A Decision Matrix and a Decision Matrix Template are also provided in blank form as an aid in making training decisions. The electronic decision game developed is "The Automatic Bus Announcement System Project." (Author/Publisher)
Samenvatting