The objective of this report was to identify best practices and lessons learned regarding the potential of incorporating web-based training WBT into the transit industry. It provides an overview of the subject and identifies baseline resources for use by transit agencies. A key source of information in the study was a panel of subject matter experts (SMEs), each of whom has expertise and experience in some combination of transportation training, WBT, and intelligent transportation systems. These SMEs were identified, recruited, and surveyed to provide views on potential transit applications of WBT and certification. The study findings reveal that WBT would be most beneficial when used to train a dispersed and diverse agency staff having differing areas and levels of expertise, but needing a solid common knowledge base. Further, the study noted that WBT could be useful for providing training in well-defined skill and knowledge sets to technical professionals and, to a lesser extent, to operational staff. WBT was also felt to be useful for repetitive training of core competencies to all staff. The study concludes that WBT offers the potential to provide significant benefits to the transit industry. (Author/Publisher)
Samenvatting