Samenvatting
A prospective performance evaluation of Emergency Medical Technician (EMT) caring for about 3000 consecutive ambulance cases was carried out. Patient information data, signs and symptoms, EMT diagnosis and disposition were all collected and analyzed. The need for frequent and vigorous refresher courses is discussed, along with the course content. A system of objective evaluation is presented and the importance of its incorporation into an ongoing data collection and quality control system is stressed.