This paper describes the Charlotte Technical Assistance Project, an UrbanMass Transit Administration (UMTA) funded project aimed at increasing themobility of disabled persons. The project was initiated to offer expert assistance to selected transportation providers in order to improve or expand their services to the disabled. The Metrolina Independent Living Center(MILC) was selected as one out of four recipients of technical help. A technical assistance team from two consulting firms working with the MILC, the City of Charlotte, and Mecklenburg County, designed a technical assistance program whose specific objectives were to identify and design a numberof transportation alternatives that could be used to improve the mobilityof the disabled in the Charlotte area. Each alternative was evaluated in terms of the levels of service provided, cost effectiveness and the relevance of the alternative to the needs and perceived desires of the disabled.
Samenvatting