Much has been documented regarding traffic incident management for general purpose lanes on controlled-access highways. Incident management for general purpose lanes and that for managed lanes share many of the same goals; consequently, many of the techniques, policies, and procedures are the same for facilities of both categories. In addition to these elements, the unique features of various types of managed lanes introduce additional aspects to incident management. This report describes findings regarding incident management on managed lane facilities, based on input from a survey of managed lane operators and incident management program participants from across the nation. Recommendations include 1) a heightened emphasis on multi-agency cooperation, especially where traffic diversion between managed lanes and general purpose lanes involves incident response teams with different agency participation, 2) adding significance to notifying the public of the end of the incident, 3) consideration for pre-positioning response vehicles on revenue-generating managed lanes, 4) multiple aspects related to response vehicle access routes, and 5) diversion plans for moving traffic between managed lanes and general purpose lanes.
Samenvatting