The modernization of any large corporate structure has many mechanical and technical problems, but the human element is one of the most crucial problem areas. Therefore, a modernization process demands that management update its philosophy as well as its physical procedures to make employees receptive to major changes. The restructuring of the physical processes for the state's transportation needs was based on a decision that the most efficient system is one that integrates all modes of transportation: and, water, and air. To effectively implement such a system, management must take great care to ensure that employees and citizens understand that, despite temporary disruptions, the long-range program will operator more efficiently and conserve more of the taxpayer' resources. To this end, we have formulated 16 principles to aid in reducing the major stumbling blocks of both the physical and psychological innovations. They are designed to assure not only management but all employees and citizens that they will not be lost in a bureaucratic shuffle. /author/
Samenvatting