The key aims of the research were to provide an overview of the level of need and user demand for future integrated ticketing in Scotland and to inform the development of successful integrated ticketing schemes in the future. This report draws together findings from all the research conducted for this study. It is structured as follows: • Chapter 2 presents findings from the literature review • Chapter 3 reports findings from the telephone survey of stakeholders, including views on what constitutes an integrated ticketing scheme and the potential for future schemes • Chapter 4 reports on lessons learned from the case studies • Chapter 5 discusses barriers to future integrated ticketing schemes and potential solutions to these barriers • Chapter 6 reports findings from the household survey on the potential take-up and impact of integrated ticketing in Scotland, in addition to discussing perceptions of public transport and the factors that might increase patronage more generally • Chapter 7 applies the results of the household survey to present a more detailed model of the factors that might impact on take-up of integrated ticketing schemes • Chapter 8 draws upon the findings from the research in order to recommend pilot integrated ticketing schemes which could be established in Scotland • Chapter 9 presents the research team’s overarching conclusions to the study. (Author/publisher)
Samenvatting