The aim of this paper is to identify the characteristics that road users consider important in determining the level of service on collector roads. It is part of a larger study which focuses of the level of service of the entire road hierarchy. Substantial investigation has been undertaken into the level of service on roads with a traffic carrying function; however little work has been carried out specifically on collector roads. In order to determine the characteristics of level of service on collector roads, two groups of respondents were studied. Residents on collector roads and those living on adjoining local roads were surveyed in order to determine their attitudes. The survey required the respondents to assess the importance and existing satisfaction with the variables defining level of service. The variables that were considered were speed of vehicles, volume of vehicles, parking, safety for pedestrians and cyclists and safety for vehicles. The analysis showed that safety for pedestrians, safety for vehicles and volume contributed to the equations for general satisfaction. (a)
Samenvatting