Samenvatting
The use of the computerized ambulance record for defining and auditing ambulance services to a specific region is demonstrated. Data supplied by the Ontario ambulance services information services (OASIS) concerning all ambulance calls in the Hamilton district for a 6 month period was analyzed and used. Pick-up location destination, time demand, response characteristics, quality and type of casualty care, and effect of moving ambulance bases on travel time and priority of emergencies were analyzed.