Highway maintenance policy in france has been completely revisedas part of modernization efforts affecting central and local administrations of the ministry of civil engineering. The new policy is based on expanded training for maintenance managers and workers, improved management strategies and organizational structure to provide new levels of service to road users, integration of new tools and techniques to improve efficiency, motivation of workers through participative management, and improved communications among all organizations involved in highway maintenance. Since 1986, 50, 000 people have been involved in this effort to improve the maintenance level of service. In the decade to come a new phase will be initiated requiring contractual agreements between all agencies involved in the maintenance of france's roadway system. The contractual agreements were prescribed by the french government in 1989 for all state administrations.This paper appears in transportation research record no. 1276, Maintenance management 1990: proceedings of a workshop, jackson, mississippi, july 25-27, 1990.
Samenvatting