Passengers with a range of mobility need to travel through London Underground stations, and it is important that this is taken into account across the organisation. London Underground's existing passenger flow models, currently only represent non-disabled unencumbered passengers, and so do not accurately consider the impact that passengers with mobility difficulties and encumbrances might have at stations. This is clearly a short coming ofthe existing modelling methodologies. This study details the research undertaken to collect the quantitative and qualitative available data to enable persons with reduced mobility (PRMs) to be incorporated into station models. Various sources of information have been used including the Underground Users' Survey, as well as empirical counts. PRMs have been classified as either wheelchair bound customers, passengers with permanent or temporary physical mobility impairments, passengers with medium size luggage, passengers with heavy luggage, and passengers with small children. The study has demonstrated that all customers fall under at least one PRM category at various points during their lives. Further analysis was undertaken to understand the space requirements (in terms of customer size) and movement characteristics of PRMs in the context of underground stations. For the covering abstract see ITRD E145999
Samenvatting