This document from the Transportation Research Board addresses three basic categories: (1) Preventive Measures, designed to stop absenteeism from occurring; (2) Management Interventions, utilized to deal with absenteeism that does occur; and (3) Other Management Strategies. In particular, it focuses concern on practices related to employee selection, internal motivation of employees, labormanagement cooperation, supervisory involvement, incentive and discipline programs, and workers compensation programs. To develop this synthesis in a comprehensive manner and to ensure inclusion of significant knowledge, available information was assembled from numerous sources, including a number of public transportation agencies. A topic panel of experts inthe subject area was established to guide the researchers in organizing and evaluating the collected data, and to review the final synthesis report. This synthesis is an immediately useful document that records practices that were acceptable within the limitations of the knowledge available at the time of its preparation. As the processes of advancement continue, new knowledge can be expected to be added to that now at hand. (Author/publisher).
Samenvatting