This synthesis report describes the current state-of-the-practice for DOT project management systems. This includes information on project management framework and project management knowledge areas. In addition, several case studies and an appendix chapter on change: definition and implementation, role of personnel, processes, and cost are also provided. Information for the synthesis was collected by surveying U.S. and Canadian transportation agencies and by conducting a literature search. This report of the Transportation Research Board describes the process used to develop and implement automated project management systems, the source of software in use, and the extent of any modifications necessary for commercial products to fit DOT business needs, the operating environments for systems in use, and the capabilities and limitations of the systems to track multiple projects and information sources. Information on system capabilities and deficiencies in project communications, report and problem solving, necessary resources required to implement and maintain each automated system, and how long each system has been in place and future plans for long-term enhancements, modifications, or replacements is also included. (A)
Samenvatting