Samenvatting
Advances in communication, automatic vehicle location and geographic information system technologies have made available several types of real-time information with benefits for commercial vehicle operations. Continuous updates on vehicle locations and demands create considerable potential for developing automated, real-time dispatching systems. This paper explores under idealized conditions the potential benefits of a diversion strategy in response to real-time information. The results highlight the need for methodological development to support improved truckload carrier operations decisions. (A)