Server intervention refers to a set of strategies to control drinking in service establishments through changes in management policies, service practices, and by training servers and other employees to monitor and control patrons' alcohol consumption. Research on server intervention is mixed but seems to indicate that some server intervention practices can reduce levels of alcohol intoxication by patron. Further work is needed to determine how such effects can be enhanced. Topics for future research include optimal components of specific training curriculum, policies needed to support and extend server training, importance of `booster' sessions, and the relationship of server intervention to broader social and legal environments that discourage drinking and driving.
Samenvatting