Sharing information between public safety and transportation agencies for traffic incident management.

This report presents lessons learned from around the country on how public safety and transportation agencies share information for managing traffic incidents. Managers of traffic incident management programs, either public safety or transportation, can apply these lessons to improve the capabilities of their programs. Mitretek Systems identified several regions across the United States with active traffic incident management programs. They then visited both public safety and transportation agencies in these regions and conducted in-depth interviews to determine how information is being shared and how well those methods work. The report includes detailed studies of the regions visited and a summary of lessons learned. (Author/publisher)