Strategic management is a concept that has been applied for manyyears in the private sector. Only recently have public-sector transportation agencies become interested in strategic management. In this paper the literature on strategic planning and strategic management is reviewed and a definition of strategic management is offered. Astrategic management application in one state highway agency is examined. The results of this study are used to make observations aboutcharacteristics of successful strategic management. It is concludedthat a strategic management process is an important managerial planning tool for dealing with a rapidly changing policy environment such as that facing transportation agencies. This paper appears in transportation research record no. 1156, Transportation systems planningand management.
Samenvatting