This report presents the results of a study conducted to assess the viability of developing and implementing strategic management in publicly funded transportation agencies. The findings were compiled from an extensive review of written materials related to strategic planning and management, along with a series of case studies representing 15 publicly funded transportation agencies, private transportation organisations, and other private companies known to be actively involved with strategic management. The research team, supported by an advisory committee of individuals experienced in strategic planning and management, formulated a definition of strategic management to use as a basis for analysing the case-study organisations and identifying the key factors necessary to initiate a strategic planning process. The team's findings and guidelines are grouped as they relate to the establishment or enhancement of strategic management in an agency; the participation of individuals in the process; the impact of organisational structure and responsibility for the process; and the processes themselves necessary to achieve and support successful strategic management. (A)
Samenvatting