An intensive, in-dept survey of a New York City airport limousine service was conducted to determine the nature of the demand for airport-access services. The principal findings of the survey are that (a) the use of the service is strongly asymmetric by direction; (b) the socioeconomic characteristics of the users are similar to those of other airport travelers; (c) a significant number of riders are essentially captive to the service; and (d) travelers arrive at the airport well ahead of flight time, 50 percent of them being there about an hour curtly. The modal-split model statistically calibrated from these and other observations indicates that airport access travelers are relatively insensitive to speed but are quite sensitive to costs.
Samenvatting