Transportation human factors has always been linked to human error. But more frequently and as investigators better understood the world in which people worked, "human error" became less satisfying as an explanation. This book examines the relation between human actions and the tools being used and the tasks being performed. The author poses ten questions related to the human-machine interface which are designed to promote critical thinking about where human factors and system safety are today. The author attempts to show where current thinking is limited and vocabulary and models are becoming more constrained and less open to new ideas. The ten questions posed by the author will offer the opportunity for open discussions about how human factors and system safety can better cope with current and more complex situations: 1. Was It Mechanical Failure or Human Error?; 2. Why Do Safe Systems Fail?; 3. Why Are Doctors More Dangerous Than Gun Owners?; 4. Don't Errors Exist?; 5. If You Lose Situation Awareness, What Replaces It?; 6. Why Do Operators Become Complacent?; 7. Why Don't They Follow the Procedures?; 8. Can We Automate Human Error Out of the System?; 9. Will the System Be Safe?; 10. Should We Hold People Accountable? (Author/publisher)
Samenvatting