Samenvatting
This report is a guide to the selection of practical tools that officials of state departments of transportation (DOTs) can use in recruitment, development, and retention of a productive and effective workforce. DOTs need to hire, train, and keep a competent, qualified, and high-performing workforce to do the job the public expects them to do. This report describes currently available tools for responsible managers to use and provides guidance for how to choose an effective tool for the task at hand. The information will be useful to human resources personnel and DOT managers responsible for ensuring that their agencies have the workforce they need. (Author/publisher)