Traveller information services are an ITS application which can provide significant benefits to the travelling public. When applied at a suitable scale, they also offer an opportunity to reduce negative environmental impacts of transport, such as greenhouse gas emissions. To have these systems gain acceptance and be in use at a scale that will produce environmental benefits, demand-side analysis of user requirements is needed. Better understanding of end user needs has the potential to remove barriers to use and lead to improved outcomes for policy development and investment in traveller information services. This paper describes the application of a computer-based stated choice survey tool to create a structure and set of tools for describing the responsiveness of travellers to a traveller information service. The first results of a pilot survey using this tool are presented to demonstrate the ease of obtaining appropriate traveller preference information and its value in design or redesign of traveller information systems. (Author/publisher) For the covering entry of this conference, please see ITRD abstract no. E211825.
Samenvatting