This study shares trends in operating and maintaining (O&M) Transportation Management Centers (TMC) within the United States. These trends are focused on improving the effectiveness of intelligent transportation system (ITS) investments in terms of traffic management, incident management, traveler information and emergency management. Such trends include the following: performance measures; outsourcing; partnerships; center-to-center interfaces; staff development; public / private partnerships; automation of O&Mprocesses; and integration of ITS and Electronic Toll Collection system operations. Best practices are shared based on O&M experiences within Florida, Virginia and Rhode Island. The paper closes with a discussion of future directions in the industry. For the covering abstract see E134653.
Samenvatting