Two studies were conducted to investigate the potential effects on work-related behavior of one environmental variable: pleasant fragrances. In Study 1, participants performed a word construction task under low of high stress while in the presence or absence of pleasant fragrances. Performance significantly enhanced by fragrance in both stress conditions. In addition, exposure to pleasant fragrances significantly increased performance on an additional task (decoding written messages) completed by participants following exposure to stress. In Study 2, both exposure to pleasant fragrances and receipt of a small gift increased performance on the same word construction task used in Study 1. In addition, fragrance and a gift increased participants' willingness to engage in both immediate and delayed helping. Together, the results of these studies offer support for the view that pleasant fragrances can influence work-related behavior, and that such effects may be mediated, at least in part, by increments in positive affect.
Samenvatting