Attracting people from their cars to more sustainable means of transport is an underlying objective for many at this conference. However we know that people still cling to their cars and are reluctant to try buses. How easy is it to catch a bus? How does legibility of the bus network affect travel behaviour decisions? Are commuters able to realise the actual potential of the system? This paper identifies the decision process involved in catching a bus and investigates the actual behaviour of commuters in Auckland. Auckland has a complex system with no consistent network and is composed of an amalgam of operators with different brands, liveries, route brands and ticketing. Commuters’ travel behaviour in this environment provides important clues about designing networks that are legible and easy to use. (Author/publisher) For the covering entry of this conference, please see ITRD abstract no. E211825.
Samenvatting